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App promo code not working: fixes

Updated November 14, 2026

A promo code usually fails for one of four reasons: the batch is used up, the promotion has ended, the code is for the other store, or it was typed wrong. Check those in order, then ask the developer.

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Check these in order

  • Code rejected as used: one-time codes work once. Pick another app or claim a new code.
  • App shows "Sold out" on GetFree: the developer's batch is gone. Check back later.
  • Store says the code is not valid: it may be for the other store or a different account region. Redeem it where the app is sold.
  • Code worked last week: the promotion may have ended. Ask the developer.

One-time codes

Google's developer help says one-time use codes are unique and can be redeemed once. They work until the promotion end date the developer sets, and a promotion can last up to a year.

Typos

Copy and paste the code. Google's help says custom codes are not case-sensitive, but paste one-time codes exactly as given.

What GetFree says

Its Terms say it does not guarantee that a code will work or stay available, and that claimed codes are for personal use and may not be sold or transferred. If a claim fails, email support@getfree.app. The contact page says it typically replies within 24 hours.

Questions

Can I share a code with a friend?

GetFree's Terms say no: codes are for personal use.

Can I get a refund?

A promo code costs nothing, so there is nothing to refund.

Who fixes a bad code?

The developer who issued it.

Sources

Related questions

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